Online Store Maintenance

    Online Portal Marketing process

Online Product Data Entry for Yahoo Store, Amazon, EBay, OsCommerce, CRE Loaded, 3dcart, Monster Commerce, Volusion and any custom built ecommerce portal, Yahoo Store Design company or online store.

 

    Marketing department

1. Update products and their prices

2. Add new products

3. Undertake Email Promotion

4. Advertise on portals:  ebay.com , pricewatch.com , dealtime.com , pricegrabberr.com , amazon.com

 

5. Promote your site with SEO

 

6. Tele-Marketing

    Order processing department

1. Check prices from all vendors and continue updating our selling prices

    Customer Care department

1. Support customers over phone conversation.
2. Reply to customer emails/ converse with clients on live chat too.
3. Deal with customer queries while processing, accounting and dealing with better upgrade options.

    Accounting department

•  Verification of customer orders, bank authorization for shipping purposes.

•  Handling of all accounting process in verisign.com, paypal.com.

    Credit card verification

• Verification of customer’s credit/debit card information for security purposes.

 

    Upgrading Order department

•    Approach customers to offer better options of products to our customers.

 

     Inventory department

•    Handling of online inventory and update quantity.

 

     Purchasing department

•    Checking of vendors prices to update our selling prices.

Order products to be shipped, purchase from malabs.com, maxgroup.com, asi.

 

    Shipping department

•    In this section we can drop ship priority orders and for those order which we can’t get product in our       warehouse, rest process is physical so that can be handle from U.S.

 

     Charging department

•    Finalising outstanding charges, customer orders, variations in payment.

 

     Tech support department

•    Find solutions to technical problems customers face; by phone, E-mail, and Chat.

     RMA department

•    Support customer through the RMA process.